Capacity Planning Software: Find Your Team's Real Capacity in 5 Steps
A team of ten rarely has ten people's worth of capacity. After leave, meetings, admin and the hours lost to switching between tasks, the true figure is often closer to seven. Capacity planning software exists to find that real number, so promises to customers match what the team can deliver. Here is how to use it well.
Measure real capacity, not headcount
Start from available hours, subtract planned leave and holidays, then subtract the time that actually goes to meetings and internal work. What remains is the capacity for project work.
Measure demand in the same unit
List committed work in hours per week by team. When demand and capacity share a unit, gaps become obvious.
Plan for the gap before it arrives
A forecast showing a shortfall six weeks out gives you options: rebalance, delay, hire or contract. A shortfall discovered in week one gives you only overtime.
Look at utilisation as a range
Teams over 85 percent utilisation tend to burn out and miss quality. Teams under 55 percent have room to absorb work. Aim for a healthy middle.
Review monthly
Capacity shifts with hiring, leave and project mix. A monthly review keeps the plan honest.
- Capacity equals available hours minus leave and overhead
- Demand in hours per week
- Forecast gaps six weeks ahead
- Keep utilisation in a healthy range
- Review monthly
Tooling
We360.ai capacity planning uses real activity and utilisation data to show true capacity by team and forecast gaps against planned work. It is used by 120K+ users across 10K+ companies in 21+ countries and rated 4.7 on G2.
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